I placed an order for 4 pizzas at 12.10pm for pick up at 1.45pm. It was for my kids group lunch at 2 pm across the street at the rec centre. When I walked in at 1.40pm, the person working there only started making the pizza. Just asked what I ordered and went on continuing to making it. No information that it would be delayed. 25mins in, 2 pizzas were ready and I took it with me as the kids were hungry. Staff offered to deliver the other in 2 in 15mins but actually got delivered in 30mins. His reason for the delay was that the store printer printed the order late and only received it just before I walked in. I call BS. Sub par pizza. Lousy service. Won’t be coming back. Don’t recommend this place to anyone especially when ordering online.
They threw my drink out and there was maggots in my pizza i also watched the man pick his wedgie then touch my pizza horrible experience never coming back
I had a terrible experience at Gino’s Pizza. The staff were extremely rude and had no respect for customers. I had stepped away for a moment, and when I came back, they had thrown away my food without even asking or apologizing. When I tried to explain the situation, they were dismissive and unhelpful. I’ve never been treated so poorly at a restaurant. Definitely would not recommend — there are plenty of better pizza places that actually care about their customers.
Came to pizza store on my way. Pizza is crispy and soft at the same time. My request of lightly done pizza was carefully considered. Staff was quick at service and very friendly. Of course it’s now my first eating place to go whenever I visit Whitby in future.
We were excited to try Gino's pizza and wings after a long day, however we were disappointed. I ordered an extra large pepperoni pizza by phone. When my husband and I entered, we almost walked back out. The inside was dirty and looked like it hadn't been cleaned in a long time. This was around 7:30 at night and it wasn't busy in the store. The pizza itself was just OK. Not bad, but not good either. We won't be going back again.
Ordered pizza at noon over the phone I drive down at 1230 and the doors locked. Apparently the oven isn't working. You'd think you should call your customers back and let them know you can't fulfill the order. Have kids waiting now I have to drive somewhere else have them wait longer. Gino's in the 90s was great pizza. Now I wonder how they still exist
I have ordered different pizza combinations from the Whitby location. They are always fresh, ready on time, and the staff are very friendly! This is a winning location I recommend to neighbours and visitors alike.
Gino's Pizza & Wing Machine is a Canadian Pizza restaurant based in Whitby, Ontario. Gino's Pizza & Wing Machine is located at 617 Victoria St W, Whitby, ON L1N 0E8, Canada.
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