I went here a couple of weeks ago for highlights and a cut and I am so happy with how it turned out, it was the best hair dye/cut I have ever had! I have been going to other salons throughout Whitby trying to find the right stylist and I think I have finally found her :) To boot, while I was waiting for the dye to set I was able to get my eyebrows down by Blair and she did an amazing job! I'll definitely be back and I highly recommend this place
Great experience and service. The haircut I received was exactly what I asked for and the wide range of products provides everything one needs to maintain the great cut. The owner is extremely personable and accommodating. A hidden gem!
Be careful when buying products there, make sure you know the warranty information before your purchase is rang through. If it has to be brought back to the head office change the product. Nobody answers the phone and they don't have voice mail. I finally got to talk to a girl named Valerie ( I don't know her title but if it is customer Service she definitely doesn't do her job). So my straightening iron broke in mid April and we are now 2 days short of June and no iron as of yet. They also try to upsell you at this salon, it's all about $$$. I don't mind paying the price for one that is suitable for my hair but when you don't even know me how do you know what is best for my hair without even seeing it. Try the Iron out in the store so you know the functions as they may tell out it has something that it doesn't. During this long drawn out process I must recommend Sally Beauty Supply for being awesome and they have a vast selection for every budget. The warranty is also great. I'm so far out $226.00 bucks from Trade Secrets in Whitby but now have a new awesome straightening iron from Sally.
I was in there today to get my hair done and I am absolutely ecstatic with my hair. I have been having a really hard time finding a stylist that does a good job for a reasonable price and I adored the stylist I had today. She was very friendly, professional and did exactly what I asked for. I go to Trade Secrets for all of my waxing and I am rarely disappointed. The staff is always friendly and knowledgeable. I had the chance to speak with the new owner today and he is wonderful! Such a positive and friendly person. I will absolutely go back to that stylist and will recommend her whenever I can :)
Honestly best experience i have ever had getting my hair cut. I absolutely love my hair cut and will be returning there from now on. The stylist is absolutely amazing! She listens very well to what you want and gives you great tips for your hair! This was the first time i didn't leave a salon want to ball my eyes out because they messed up. Thank you so much for a great experience and i hope your stylist stays with you for a very long time !
Trade Secrets | Whitby Smartcentre is a Canadian Hair Care based in Whitby, Ontario. Trade Secrets | Whitby Smartcentre is located at 4160 Baldwin St S, Whitby, ON L1R 3H8, Canada.
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