Staff are eager to help and really want the customer to be happy. The layout of the shop is a little weird, but they have everything you'd expect a florist would have. Selection of flowers is decent and roses I bought lasted a week. I think this place adds to Brooklyn's charm.
They truly made our Wedding day!! Everything from where we got ready in the morning, to standing at the alter. Every detail was looked after, and they also stayed within budget. Opting for 'fake arrangements' or trees (which were just as stunning) in order to give us our desired look without the cost. Would recommend them to anyone!
Friendly customer service and good loyalty program. There is also a great monthly subscription service that they offer.
Not sure what happened today at pick up (May 17). I ordered, over one week in advanced, my son's boutinnere and his gf's corsage. I paid in full and was told my son can pick up at 12pm, May 17.My son presented at the shop today (May 17), I received a frantic call and texts from my son and a voice message call from the store employee. All this while I was tending to a dying patient (I'm a palliative nurse). Finally called the store. Lady told me they lost my bill with all the info on it and dont have my order ready. I told them my son needed to be at his GF home by 2:30pm (it was past 1pm). Not good and not very happy since I paid in advance. Not sure what happened as the last 2 times I ordered from this shop, all went smoothly. I haven't seen the boutinnere and corsage yet but I did text my son to send me a picture of both. My son and his gf were late for the pre-prom pictures. Not a very happy mom.
Love this shop it has a great selection and the people are so friendly. They make up some beautiful bouquets
Brooklin Floral & Garden Shoppe Inc is a Canadian Florist based in Whitby, Ontario. Brooklin Floral & Garden Shoppe Inc is located at 114 Winchester Rd E, Whitby, ON L1M 1C6, Canada.
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