7
1800 Dundas St E, Whitby, ON L1N 2L4, Canada
Whitby, Ontario L1N 2L4
+19055798828

First Time and last time. Worse Chinese food in Durham. Chicken was bland, the beef was rubbery. Ordered 4 meals and not one of us enjoyed it. Waste of $80. Thanks for nothing

Our go-to Chinese food! Food is always tasty and great - lots of options on their menu. Sometimes there is a bit of a wait during peak hours but have had no issues when ordering in advance.

We ordered for the first time for takeout after several recommendations. Unfortunately, we had an awful experience. We called to place our order and successfully picked it up. But after about 15 minutes, the restaurant called us to let us know they missed two dishes - one being a soup and another a vegetable dish. We were too far at that point to go back. Then, when I started eating my main meal, which was a chicken chow mein, I discovered there was no chicken in it. I called the restaurant to try to get a sense of what happened, but it was extremely difficult to speak with them as they did not seem to understand what I was saying (they thought I was trying to order something for the first five minutes of the conversation). Then they proceeded to convince me that we never ordered chow mein, we ordered egg noodles. I'm not sure how you can mix up chow mein with egg noodles. On the bright side, what we did end up getting actually tasted fine. But we paid $50 for two main dishes and two small sides. Will not be going back and do not recommend.

Ordered vegetable egg noodles which had a very soggy texture and too salty. Szechuan chicken which tasted ok but the chicken was a bit chewy and felt like maybe it was prepared a day before. Also had Chicken in black bean sauce which was the best one and tasted fine. Lastly, had the stir fried broccoli which was also on the soggy sides. Overall disappointing considering that there are many good reviews. Will try this place one more time and hoping for a better experience.

I've been getting food here for about 19 years. There is none better. I've tried others hoping to find something closer to where I live. I travel from courtice to get food here and it's worth it. The owners and staff are always friendly and accommodating.

Soo guy sauce terrible. Changed since I last order. Just salty brown stuff. Rice a bit overcooked and greasy. Chop Suey very good. Beef and broccoli very good….Been ordering from here for years, however will not order from them again. Soo guy is my favourite dish.

We tried this place for first time. Their Chilli Chicken was okay but kind of dry. We didn't like the soup or their fried rice. Reasonable prices but food not to the expectation.

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New Hong Kong — Chinese takeaway in Whitby

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New Hong Kong

Chinese takeaway at 1800 Dundas St E, Whitby, ON L1N 2L4, Canada. Here you will find detailed information about New Hong Kong: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    1:30–9 PM:
  • Monday
    1:30–9 PM:
  • Tuesday
    Closed
  • Wednesday
    11 AM–9 PM
  • Thursday
    Closed
  • Friday
    1:30–9 PM:
  • Saturday
    1:30–9 PM:

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
1800 Dundas St E, Whitby, ON L1N 2L4, Canada.
City:
Whitby
Phone:
Postcode:
L1N 2L4

About New Hong Kong

New Hong Kong is a Canadian Chinese takeaway based in Whitby, Ontario. New Hong Kong is located at 1800 Dundas St E, Whitby, ON L1N 2L4, Canada.


Please contact with New Hong Kong using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find New Hong Kong opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about New Hong Kong

  • J T
    Added 2025.12.07
    First Time and last time. Worse Chinese food in Durham. Chicken was bland, the beef was rubbery. Ordered 4 meals and not one of us enjoyed it. Waste of $80. Thanks for nothing
  • Savannah Hooper
    Added 2025.11.14
    Our go-to Chinese food! Food is always tasty and great - lots of options on their menu. Sometimes there is a bit of a wait during peak hours but have had no issues when ordering in advance.
  • By owner
    Added 2025.11.15
    Thank you for the kind words Savannah. We look forward to serving you again ☺️
  • Sasha Ba
    Added 2025.09.18
    We ordered for the first time for takeout after several recommendations. Unfortunately, we had an awful experience. We called to place our order and successfully picked it up. But after about 15 minutes, the restaurant called us to let us know they missed two dishes - one being a soup and another a vegetable dish. We were too far at that point to go back. Then, when I started eating my main meal, which was a chicken chow mein, I discovered there was no chicken in it. I called the restaurant to try to get a sense of what happened, but it was extremely difficult to speak with them as they did not seem to understand what I was saying (they thought I was trying to order something for the first five minutes of the conversation). Then they proceeded to convince me that we never ordered chow mein, we ordered egg noodles. I'm not sure how you can mix up chow mein with egg noodles. On the bright side, what we did end up getting actually tasted fine. But we paid $50 for two main dishes and two small sides. Will not be going back and do not recommend.
  • By owner
    Added 2025.09.19
    Hi Sasha, We are incredibly sorry for your disappointing experience. I have spoken with the team and understand where we went wrong as well as implemented ways to improve. I know this doesn't detract from what has already happened. We hope you are willing to give us another chance once the time is right. Sincerest apologies, Management
  • Whiz981
    Added 2025.03.10
    Ordered vegetable egg noodles which had a very soggy texture and too salty. Szechuan chicken which tasted ok but the chicken was a bit chewy and felt like maybe it was prepared a day before. Also had Chicken in black bean sauce which was the best one and tasted fine. Lastly, had the stir fried broccoli which was also on the soggy sides. Overall disappointing considering that there are many good reviews. Will try this place one more time and hoping for a better experience.
  • Samantha Burnett
    Added 2024.03.23
    I've been getting food here for about 19 years. There is none better. I've tried others hoping to find something closer to where I live. I travel from courtice to get food here and it's worth it. The owners and staff are always friendly and accommodating.
  • By owner
    Added 2024.03.24
    Thank you so much for your kind review Samantha. Customers like yourself is what keeps us going! Have a blessed day.
  • Henny Gibson
    Added 2023.09.04
    Soo guy sauce terrible. Changed since I last order. Just salty brown stuff. Rice a bit overcooked and greasy. Chop Suey very good. Beef and broccoli very good….Been ordering from here for years, however will not order from them again. Soo guy is my favourite dish.
  • S Arya
    Added 2023.08.25
    We tried this place for first time. Their Chilli Chicken was okay but kind of dry. We didn't like the soup or their fried rice. Reasonable prices but food not to the expectation.
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