We had called them to help with a problem we were having with our washing machine. They fixed it in no time at all ! Great service and great repair man !
Very happy. Prompt, good communication and follow up. The technician was professional and knowledgeable and he diagnosed the problem quickly and fixed the issue on the spot (without the need to order or replace parts). I will call again without hesitation.
The quick turnaround to my phone call, about my broken washing machine, was great. Then to have the problem accessed, part ordered and then installed within 24 hours (with little to no fuss or mess) was impressive. Thank you to Alexi and the team.
The service was prompt , not very often you get service the next day. I was a little surprised at the price, thinking that I could buy a new one for not a lot more. I decided not to fill the land fill. As long as it keeps working I’m happy.
We had a problem with our GE Profile gas stove. Sean from Superior Appliance came over in just a few hours, provided us good advice, and professionally fixed our stove. Better than buying new.
The repair guy was polite and helpful. He quickly diagnosed the problem, had the parts in his vehicle and completed the repair in less than an hour. Great service
I had to reduce my 5 star review to a 1 star. When the tech came on site a few weeks ago he was kind and knowledgeable. They responded to my inquiry in minutes from requesting an appt and sent the tech on the same day. The tech suggested that the issue with my dishwasher was one of 2 things, both I could fix on my own. So I paid the diagnostic fee and he went on his way. Then when I looked into the issues he suggested, neither one was the problem. So I called the company back and asked for them to send the tech back, because I paid for a diagnostic and didn't actually receive a correct diagnosis. So with a bit of reluctance they agreed to send him yesterday. However, no one ever showed, I didn't get a call that there would be a delay. And I emailed the manager and tech services with no response as well as no response to my phone calls. This is incredibly unprofessional. I am disappointed in the customer service of this company and wouldn't recommend that anyone use it.
Superior Appliance Service is a Canadian Appliance repair service based in Whitby, Ontario. Superior Appliance Service is located at 701 Rossland Rd E unit 13, Whitby, ON L1N 8Y9, Canada.
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